Case managers facilitate case coordination and information with case workers and maintain case records to ensure that they are in order. They also work with affiliated agencies like counselors or insurance agencies to act as advocates between service recipients and the agencies to ensure that the delivery of services meets the policy requirements and standardization. To qualify for case manager jobs you must have a bachelor's or Master's degree in healthcare, social work, or any related field although an associate degree might be acceptable in some instances and licensed nurses may be considered; experience in human resources, criminal justice health care or insurance may be required, and licenses, certifications, and registrations must be maintained once employed. The salary range differs from industry to industry, as do individual responsibilities, but they generally earn about $57,000 to $68,000 but after bonuses, benefits, and time off, it comes to approximately $86,000 per year.
To determine whether case management careers are right for you, you have to be fully aware what the job entails. Here are the top 10 skills needed to be a case manager:
- You should have strong interpersonal, communication and people skills to be able to write reports and speak in front of several individuals and communicate clearly.
- Be knowledgeable in medical billing procedures and complete billing documentation
- Ability to assess the client's mental status, monitor, record and develop individual treatment plans and goals.
- Ability to gather data, prepare and compile reports to ensure appropriate services and client's activity tracking in relation to care plan.
- Be able to provide emergency crisis services and make immediate clinical assessment and coordinate with other services.
- Ability to maintain records and client files which includes safekeeping of documents.
- Ability to participate in the patient treatment and care review with the health care providers
- Ability to act as liaison between the patient, their family, and the healthcare personnel to ensure that the necessary care is provided effectively.
- Must have 2-4 years of clinical experience and be familiar with the standard procedures and practices in this field and be able to use critical thinking skills to be able to make ethical decisions.
- Ability to apply interviewing skills like active listening, open-and-closed-ended questions, supportive responses, giving options, summarizing, and identify areas for self-improvement and pursue necessary education and training.
If you are interested in landing the case manager jobs, then you have to find your state guidelines, go through training programs, obtain supervised substance abuse hours or do volunteer work at a substance abuse agency. Try to get a provisional license after the training and apply through your state's website so that you can continue to obtain supervised training hours to qualify for a full license.
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