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Job Details

Case Manager I Full-Time AM/Mon-Fri - Behavioral Health Program 354

Company name
Telecare Corporation

Location
Norwalk, CA, United States

Employment Type
Full-Time

Industry
Healthcare, Case Management, Manager

Posted on
Nov 19, 2020

Valid Through
Mar 04, 2021

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Profile

\u003cp\u003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And we\u0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eTelecare is proud to have been recognized by The Bay Area Business Times as the 9\u003csup\u003eth\u003c/sup\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003eBest Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eThe Justice-Enriched Treatment Team (JETT) program serves adults ages 18 with serious mental illness who have a history of lack of participation in a mental health program that have resulted in two or more hospitalizations or incarcerations within the last 36 months, or have attempted to cause harm in the last 48 months.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eERBA:\u0026nbsp; $100\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEmployment Status:\u003c/strong\u003e\u0026nbsp; Full-Time\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eShift:\u003c/strong\u003e\u0026nbsp;\u0026nbsp;AM, 8:00 am - 4:30 pm\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eDays:\u0026nbsp;\u0026nbsp;\u003c/strong\u003e\u003cspan\u003e\u0026nbsp;Monday - Friday\u003c/span\u003e\u003cstrong\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePOSITION SUMMARY\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eUnder direct supervision of the Team Leader, serves as the provides a support and case manager for members served with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eQUALIFICATIONS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eRequired: \u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eHigh School Graduation or G.E.D.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eDemonstrated sensitivity to multi-cultural populations and issues is required\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMust be at least 18 years of age\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMust be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment \u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. \u003cstrong\u003ePosition requires driving, valid driver\u0026rsquo;s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment.\u003c/strong\u003e Additional regulatory, contractual, or local requirements may apply\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePreferred:\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eExperience in a mental health and/or dual diagnosis setting\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eESSENTIAL FUNCTIONS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eDemonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eEstablishes and maintains meaningful therapeutic relationships with members served\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures and standards of care\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMakes appropriate recommendations for living environments, therapy, psychiatrist visits, case management and other services\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvides services to all members served as indicated in the Services Plan or Recovery Plan\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eDocuments and communicates interactions with members to other services team members as appropriate\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMaintain awareness of community resources and assists members served in appropriate use of community resources\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAssists members served with all needs, including Activities of Daily Living (ADLs)\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAssists members served in obtaining appropriate benefits\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAdvocates for and accompanies members when needed on long appointments e.g. SSI, DMV, GR (General Relief) etc.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eHelp members to understand their legal status and rights\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eSafeguard confidentiality; adhere to HIPAA policies\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eFoster independence with members served\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eSafeguards confidentiality of members served\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvides transportation when needed and appropriate\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMust participate in rotation schedule of after hours on call services based on program expectations\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMust evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvide and document quality and quantity of direct services as required by program standards\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003eDuties and responsibilities may be added, deleted and/or changed at the discretion of management.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003ePosition requires transporting Members in own personal vehicle and driving for company business such as trainings, offsite meetings, etc. (acceptable driving record and vehicle inspection for safety)\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eSKILLS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to work effectively as a member of a multidisciplinary team\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eEffective written and verbal communication\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eGood computer/technology skills\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to assess safety risks\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to promote a positive, supportive recovery culture\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to engage clients and hold hope in the face of adversity\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to drive\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to gain trust and build rapport with diverse populations\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to be patient and mindful\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eKnowledge of basic medical and psychiatric terminology\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eWithin two (2) months of employment, ability to apply financial requirements for billing and learn billing codes \u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to work effectively as a member of a multidisciplinary team\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePHYSICAL DEMANDS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eThe employee is occasionally required to stand, twist, squat, kneel, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires to drive and frequent Hazardous Exposure (Blood Borne Pathogens, hospital waste, Chemicals \u0026amp; Infections).\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eEOE AA M/F/V/Disability\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[{Required:true,Related:false,DegreeId:9e70580e-6fca-4f14-87a7-ce813751c55e,DegreeName:GED,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null},{Required:true,Related:false,DegreeId:077ae371-386e-4e3f-b9b1-20928cd69401,DegreeName:High School,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null}],LicenseAndCertificationCriteria:[{Required:true,LicenseAndCertificationId:6d228149-69ed-4b81-9b6c-3a6cfc8ff4cf,LicenseAndCertificationName:Drivers License}],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-11-20T03:28:57.568Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-11-20T03:28:57.568Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

Company info

Telecare Corporation
Website : http://www.telecarecorp.com

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