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Job Details

LOA Case Manager

Company name
Papa John's International, Inc

Atlanta, GA, United States

Employment Type

Case Management, Manager, Hr, Food Services

Posted on
Apr 04, 2021

Valid Through
Jul 18, 2021

Apply for this job


The Disability / LOA Case Manager handles the managing and monitoring of Papa John\u2019s disability and LOA cases in adherence to policy. He/she will qualify, review, track, and resolve open disability and LOA cases and ensure a consistent and fair resolution based on programs and policies. This role provides case management for disability and LOA cases per the company and benefit providers policies.
Duties and Responsibilities:
\u2022 Developing, monitoring and evaluating cases
\u2022 Serve as case management expert, educate others on the process, manage case workflow, document, and track case elements
\u2022 Manage and report on pending, open case queue, and closed cases
\u2022 Management and oversight to ensure key stakeholders and downstream vendors have access to data needed to carry out operational processes (e.g., network management, finance, claims)
\u2022 Listening to concerns and providing counseling or intervention as needed
\u2022 Evaluating case progress periodically and adjusting as needed
Functional Skills:
\u2022 Analytical Skills: effectively uses data to generate insights for operations excellence\u2022 Planning & Prioritization: highest impact, highest value\u2022 Financial & Business Acumen\u2022 Communicates Effectively and Candidly\u2022 Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions\u2022 Process Improvement: Strive to continually improve
Education, Experience, and Certifications:
\u2022 3-5 years\u2019 experience in Benefits, ideally in case management or related role\u2022 Bachelor\u2019s degree in Human Resources Administration or related field\u2022 Deep understanding of benefits terms, policies, as well as state and local laws\u2022 Experience working with benefits providers
Exciting things are happening at Papa John\u2019s corporate restaurants. Work where the best ingredient is YOU!
Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members!
Papa John\u2019s has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ®

Company info

Papa John's International, Inc
Website :

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